Technical Support

Have questions or experiencing technical problems? Contact us.

*FAQs

1. How do I get my password?
2. Why do I have to press the "Complete" button when I am finished enrolling?
3. Why doesn't my browser show changes to data?
4. What if I already sent in the paper form?
5. Can I use any computer to upload pre-ID files?
6. I received a certificate validity error. What should I do?

* Functionality may not be available for some assessment programs.
**Precoding for Texas users only.